FAQ's

Does The Baking Connection offer refunds?

Refunds are offered if cancellation is requested 7 days before delivery.

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What forms of payment does The Baking Connection accept?

Venmo, Zelle or Cash

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Do you offer delivery service?

The Baking Connection offers delivery in areas of the Santa Clara County. Delivery is offered as far as Mountain View, Fremont, Gilroy and cities in between.

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Does The Baking Connection offer custom designs for parties and events?

While I don't specialize in custom designs for parties and events, my focus is on creating treats that prioritize taste and quality. I'm happy to work with you to ensure you have a memorable experience with my baked goods.

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How can I place a large order beyond 3 dozen?

Please send an email to TheBakingConnectionTeam@gmail.com to share your idea.

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I don't see my favorite item on the menu. Where did it go?

I'm happy to hear that you've chosen one of our cake pops as one of your favorites. Throughout the year, I offer 3 base flavors and offer new flavors quarterly. If you would like a specific flavor for your event, please send an email for custom orders.

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How should I store my order?

Cake pops should be consumed within 72 hours for best experience. Cake pops should be stored at room temperature away from direct sunlight unless noted otherwise.​